Cancellation policy

Cancellation policy

right of withdrawal

According to dutch law you have the right to withdraw from this contract within 14 days without any reason. The withdrawal period expires after 14 days from the day that you, or a third party designated by you other than the courier, have received the goods. This does not apply to the personalized products, there is no right of withdrawal on the personalized products.

To exercise the right of withdrawal, you must inform us of the decision to withdraw from the contract by means of an unambiguous statement, for example by e-mail to info@osare-art.com. To ensure that the exercise of the withdrawal from the agreement falls within the withdrawal period, it is important that you communicate this to us within the withdrawal period. The withdrawal period starts from the moment the products are delivered.

When we have received your withdrawal model, we will send a receipt by email. We can wait with the refund until we have received the products.

For more information check the returnscentrum.

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